Packing Backorder Process

SYSTEM SETUP

There are several options in system setup that must be changed to allow Back order and Substitute Reports in Packing.

Order Entry Tab

•       Packing Check Order Enabled: Flag to enable the Check Order button in Packing.
•       Backorder Notice Report: Report file to use for printing backorder notices during packing.
•       Packing Print Substitute Notices: Flag to print substitute notices when the check order is pressed while in packing.
•       Substitute Notice Report: Report file to use to print substitute notices when the check order is pressed while in packing.
•       Packing Backorder Quantity: If shelf inventory is this quantity or less, then the backordered when you click Check Order in Packing.

Barcodes Tab

•       Back-order Label Report: Report file to use for printing backorder Label notices during packing.

PACKING SCREEN

If backordered, the line item turns Orange, there is a column stating Qty. BO with units, and a report would print at the packing station letting the customer know that the particular item is on BO and the estimated date of arrival (Resupply Date in Product master/Inventory). When a pick ticket is saved with any item with a QTY BO > 0, GiftTracker will automatically print a backorder notice, if the new system flag "Packing Print Backorder Notice" is enabled. There is also a Print Backorder Labels check box (if the Backorder Label Report: Report file to use for printing backorder Label notices during packing) is set then a backorder label will print the labels.

The Summary button will show items that are not Packed and indicate what items can be vouchered and will list the first substitute item number setup for each item in the item master. (if available).

If there are items still open in the packing screen when a packer has completed scanning everything that was picked, the packer will then click the Check Order button, GiftTracker then scans the open items to see if the item is in stock, needs a backorder notice, voucher notice, or substitute per the item master

There is also a check box that will allow the packed items to be hidden.

Below is an example of the Backorder Notice.